FAQs

Q?

What is happening with the packages for Version 9?

A.

Most of the Drawer, Hinge and Handle packages require updating for Version 9. So do the Shelf shapes.

To see a detailed list of the Version 9 update progress please refer to this spreadsheet:

Green Items have been updated for Version 9 - Orange Items are not ready for Version 9 yet.

SolidSetup - Purchase Order 2017

Q?

How do I get the package updates for Version 9 if I already have the Version 8 package?

A.

Once the update for Version 9 is available, you will need to email us to organize for it to be sent to you.

We will then send you a PayPal money request or invoice, and once paid, the new package will be sent to you.

Q?

How much do the package updates for Version 9 cost?

A.

Please refer to the price list above, which shows the update cost, next to the purchase price, for each package.

Q?

What Level of Cabinet Vision are your packages for?

A.

Our packages require Solid Advanced or Ultimate.

Q?

What Versions of Cabinet Vision are your packages for?

A.

Each package has its available versions listed in the shop page. Mostly they are for Version 8 and 9 or later. If you have Version 7R2 the Version 8 package will also work for you.

(To enter the shop page for any package, simply click on the items image or title.)

Q?

What Versions of Cabinet Vision do you develop new packages in?

A.

We write all our new packages in Version 8 and Version 9 if required. The Version 8 packages also work in Version 7R2.

Q?

Do you have any of your packages available for Version 5 or 6?

A.

Yes some of them have a version 5 or 6 package available (contact Us) we no longer update those packages with new additions or revisions.

Also no new packages will be made available for versions prior to version 8.

Q?

Once I have downloaded my file after purchasing it, how do I install it?

A.

We have written the following Installation Guide and Video which can be viewed here:

Solidsetup Install Guide

Q?

After I have imported more than one of your packages, does the order of the UCS’s matter?

A.

Most of the UCS's can be in any order however there are some which do matter:

The "{ SHELVES } -- Shapes" UCS MUST be before the shelf hole editing UCS's

The "{ DRAWS } -- Front Cam" UCS MUST be the first drawer UCS.

The "{ PARTS } -- Adjustments" should be toward the top of your UCS's

The "{ CNR90 } --" UCS's should also be toward the top of the UCS's

Q?

How can I pay for my order?

A.

We accept Visa, MasterCard, and American Express credit and debit cards for your convenience.

Q?

Can I return an item?

A.

Please visit our Returns & Exchanges page for more information.

Q?

How long will my order take to be delivered?

A.

Once payment is confirmed your order will be available to download immediately.

Q?

Do I need an account and what are the benefits?

A.

It's not required to create an account. But, having an account provides easier checkout, the ability to create and send a wishlist, and a customized shopping experience.